Synergie Skin Synposium Terms and Conditions
Synergie Skin Event Terms & Conditions
Below are the terms and conditions for the 20th Anniversary Event (‘Event’) consisting of Part A (Key Details) and Part B (General Terms and Conditions), as held by The Trustee for Synergie Trust ABN 13 472 242 412 trading as Synergie Skin (‘Organisers’). By buying a ticket to this Event, you agree to be bound to these terms and conditions.
Part B – General Terms and Conditions
(a) The Event will commence on the Start Date at the Start Time and end on the End Date at the End Time (Event Period).
(b) If there are any extensions to the End Date and End Time made by the Organisers, any participation in the extended period by a participant will remain bound to these terms and conditions for the duration of the extended period.
(c) The Organisers reserves the right to make reasonable adjustments to the Event Period, including but not limited to delays or extensions due to unforeseen circumstances such as inclement weather, technical issues, or other events outside their control.
2 ELIGIBILTY
(a) Entry is open to participants that meet the Eligibility Criteria in Part A that pay the Ticket Fee.
(b) Participation in the Event is by invitation only. Your invitation to purchase a Ticket cannot be transferred to another person or entity without the written consent of the Organiser.
(c) To participate in the Event, you must be eighteen (18) years old or older on the Start Date.
(d) You may be required to provide proof of age (e.g., passport or driver’s licence) during the registration process or upon entry to the Event.
(e) If a participant is found to be under the age of eighteen (18) at any point during the Event, their participation will be revoked, and they will be asked to leave the Event immediately. No refund will be provided in such cases.
3 REGISTRATION AND ATTENDANCE
(a) To validly attend the Event, you must use the Entry Method in Part A and pay the Ticket Fee in Part A before the Start Date of the Event.
(b) Upon successful registration and payment of the Ticket Fee, you will receive a confirmation email, which may include a registration ticket, access instructions, or additional event details.
(c) You must present your confirmation email or registration ticket (in electronic or printed form) upon entry to the Event for verification.
(d) Tickets are non-transferable unless otherwise specified in these terms and conditions or as directed by the Organisers. Only the person who has registered and paid for the ticket is permitted to attend the Event.
(e) If the Event is oversold, priority will be given to those who have fully completed their registration and payment in accordance with the instructions provided.
(f) The Event will include specific activities that require separate registration. You must register for each activity you wish to attend in advance, as specified during the registration process.
(g) If you do not register for a particular activity, you will not be permitted to attend that activity on the day of the Event, unless otherwise directed by the Organisers.
(h) The Organisers reserve the right to manage and control access to activities, including limiting or restricting participation based on availability, scheduling, or other logistical considerations.
(i) If the Event reaches capacity, a waitlist will be available for those wishing to attend. You may join the waitlist, and placement will be on a first-come, first-served basis. Should space become available, you will be notified and your attendance will be confirmed based on your position on the waitlist.
(a) Payment for tickets must be made in full at the time of registration through the designated payment method available on the registration portal.
(b) By submitting your registration and payment, you agree to pay the full Ticket Fee, including any applicable taxes or charges, as specified in the registration process.
(c) The Organisers reserve the right to cancel your registration and access to the Event if payment is not received within the specified timeframe.
(d) All payments for tickets are processed through a secure payment gateway, and you are responsible for ensuring that your payment details are correct at the time of submission. The Organisers are not responsible for any errors in payment processing due to inaccurate or incomplete information provided by you.
5 WAIVER AND ASSUMPTION OF RISK
5.1 EVENT RISKS
(a) By attending the Event, you acknowledge and assume all risks associated with your participation, including but not limited to, injury, illness, food poisoning, property damage, adverse weather conditions, and transportation-related hazards.
(b) You are solely responsible for your own safety and the safety of any persons accompanying you during the Event, including but not limited to, ensuring responsible consumption of alcohol, following all safety instructions, and complying with health and safety guidelines.
(c) You must comply with all relevant laws and regulations regarding the consumption of alcohol and your own transportation, including but not limited to age restrictions, licensing, and road safety laws. The Organisers are not responsible for monitoring or enforcing compliance with such laws.
(d) By attending the Event, you release, discharge, and indemnify the Organisers, their officers, employees, contractors, and agents from any claims, liabilities, losses, damages, or costs arising from or related to your participation in the Event (including, but not limited to, injury, illness, death, property damage, or loss), whether caused by your actions or the actions of others, including any loss or damage you may suffer due to third-party providers such as the bus company or caterers that we engage.
(e) The Organisers reserve the right to disqualify or remove any participant found to be in breach of Event guidelines, engaging in reckless behaviour, or endangering themselves, others, or the environment during the Event, including but not limited to improper conduct related to alcohol consumption or transportation.
5.2 BUS TRANSPORTATION
(a) The Organisers’ third-party event planner will engage a bus company to provide transportation services between various locations during the Event.
(b) The Organisers will not be responsible for any delays, cancellations, or issues related to the bus transportation.
(c) The Organisers are not responsible for any loss, theft, or damage to property that occurs while using the bus transportation services or at any time during the Event.
(d) You acknowledge and assume all risks associated with your use of the bus transportation, including but not limited to, injury, accident, or other incidents that may occur while on board. The Organisers will not be held liable for any injury sustained or any damages resulting from your use of the bus transportation services.
5.3 ACCOMMODATION
(a) Although a link to Hotel Chadstone is available on the Event booking website, all accommodation payments and bookings must be made directly with Hotel Chadstone. The Organisers do not manage or process any accommodation bookings.
(b) Any issues related to accommodation, including bookings, cancellations, or disputes, should be addressed directly with Hotel Chadstone. The Organisers are not responsible for any issues that arise in connection with the hotel stay and attendees do so at their own risk.
(c) Cancellations made within 30 days of arrival, including no-shows, will incur a 100% cancellation fee. This fee is calculated as the total number of room nights cancelled multiplied by the applicable accommodation rate.
6 CLIENT OBLIGATIONS
(a) As a participant in the Event, you agree to comply with all Event rules, guidelines, and instructions provided by the Organisers, including but not limited to, those related to safety, conduct, and the use of any facilities or transportation services.
(b) You must inform the Organisers of any medical conditions or dietary restrictions prior to the Event and cooperate with any special accommodations or requests made for your participation.
(c) You agree to respect the rights and safety of other participants, and to refrain from any behaviour that may disrupt the Event or put others at risk. The Organisers reserve the right to disqualify or remove any participant who does not comply with these obligations.
(d) If you attend the lab tour, you agree to comply with all safety procedures implemented by the Organisers to ensure a safe and contamination-free environment. This includes, but is not limited to, washing your hands, wearing a lab coat, and using a hairnet as directed by the Organisers. Failure to follow these safety procedures may result in your removal from the lab premises.
(e) You must ensure that any property you bring to the Event, including personal belongings, is secure and does not pose a risk to yourself or others. The Organisers are not responsible for lost, stolen, or damaged property.
(f) You are responsible for ensuring compliance with all applicable laws and regulations when attending the Event.
(g) You must comply with all emergency protocols and instructions provided by the Organisers, as well as any emergency protocols of the venues at which activities are located, including but not limited to Hotel Chadstone. This includes, but is not limited to, evacuation procedures, first aid instructions, and any other actions required to ensure your safety and the safety of others.
7 THIRD PARTY GOODS AND SERVICES
We may engage the services of third-party providers for the Event. If you acquire goods or services from these providers, you will be subject to their terms and conditions.
To make your experience at the event seamless and enjoyable, we work with trusted third-party providers for various services including:
- The Production House Events - https://theproductionhouseevents.com.au
- Hotel Chadstone - https://www.hotelchadstone.com.au
These providers help us bring the event to life, but please note that they operate independently, and we are not responsible for their services. They may have their own terms and conditions, which we encourage you to review on their respective websites. If you have any questions about these arrangements, feel free to reach out!
(a) You must not use or disclose any confidential information, including any lab secrets or proprietary information that you may come across during the tour of the Organiser's premises, without the prior written consent of the Organiser.
(b) This clause 8 does not apply to:
(i) information which is generally available to the public (other than as a result of a breach of these terms and conditions or another obligation of confidence); or
(ii) information required to be disclosed by any law.
(c) You must not take photographs or videos of any part of the Organiser’s lab premises or facilities where such activity is expressly prohibited by the Organiser. The Organiser may notify you verbally or in writing regarding areas where photography or video recording is not permitted, and you must comply with these instructions at all times.
9 PHOTOGRAPHY AND VIDEO RECORDING
(a) A photographer may be present at the Event to capture photos and videos, which may be used for promotional activities related to the Event or the Organisers’ business.
(b) If you do not wish to be included in any photos or videos, please notify the photographer on site at your earliest opportunity.
(c) Subject to clause 6(d), you are welcome to take photos and videos during the Event for personal use and share them on social media or other platforms. However, any use for commercial purposes is prohibited without prior written consent from the Organisers.
10 WARRANTIES
(a) To the maximum extent permitted by applicable law, all express or implied representations and warranties not expressly stated in this agreement are excluded.
(b) Nothing in this agreement is intended to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL). Under the ACL, the Client may be entitled to certain remedies (like a refund, replacement or repair) if there is a failure with the goods or services provided.
(a) To the maximum extent permitted by law and subject to clause 11.1(b), the total liability of each party in respect of loss or damage sustained by the other party in connection with this agreement is limited to the amount of the Ticket Fee you have paid to the Organisers.
(b) However, this Clause 11.1(a) does not apply to your liability in respect of loss or damage sustained by the Organisers arising from any actions you commit under:
(i) Clause 5;
(ii) Clause 6; or
(iii) Clause 8.
To the maximum extent permitted by law, neither party will be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue in connection with this agreement or any goods or services provided by the Company, except:
(a) in relation to a party’s liability for fraud, personal injury, death or loss or damage to tangible property; or
(b) to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth).
(a) In the event of a cancellation or rescheduling of the Event, the Organisers will provide you with notice as soon as reasonably possible and you will have the choice of either a full refund or the option to attend a rescheduled event.
(b) If you wish to cancel your registration, you must write to the Organisers prior to 30 June 2025 in order to receive a full refund, minus any processing fee specified on our website or event portal.
(c) If you wish to cancel your registration after 30 June 2025, no refunds will be provided, except as required under law.
(a) The parties must, without delay and in good faith, attempt to resolve any dispute which arises out of or in connection with this agreement prior to commencing any proceedings.
(b) If a party requires resolution of a dispute it must immediately submit full details of the dispute to the chief executive officer of the other party or, if the party is an individual, that individual.
(c) The parties acknowledge that compliance with this clause 13 is a condition precedent to any entitlement to claim relief or remedy, whether by way of proceedings in a court of law or otherwise in respect of such disputes, except:
(i) in the case of applications for urgent interlocutory relief; or
(ii) a breach by another party of this clause 13.
(a) If a party becomes unable, wholly or in part, to carry out an obligation under this agreement (other than an obligation to pay money) due to an event beyond its reasonable control (Force Majeure), that party must give to the other party prompt written notice of:
(i) reasonable details of the Force Majeure; and
(ii) so far as is known, the probable extent to which that party will be unable to perform or be delayed in performing its obligation.
(b) Subject to compliance with clause 14(a), the relevant obligation will be suspended during the Force Majeure to the extent that it is affected by the Force Majeure.
(c) The affected party must use its best endeavours to overcome or remove the Force Majeure as quickly as possible.
15 GENERAL
15.1 GOVERNING LAW AND JURISDICTION
This agreement is governed by the law applying in Victoria, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of Victoria, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
15.2 WAIVER
No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
15.3 SEVERANCE
Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.
15.4 JOINT AND SEVERAL LIABILITY
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.
15.5 ASSIGNMENT
A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.
15.6 ENTIRE AGREEMENT
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.
15.7 INTERPRETATION
(a) (singular and plural) words in the singular includes the plural (and vice versa);
(b) (gender) words indicating a gender includes the corresponding words of any other gender;
(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(d) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(e) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(f) (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;
(g) (document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;
(h) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(i) (includes) the word “includes” and similar words in any form is not a word of limitation;
(j) (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and
(currency) a reference to $, or “dollar”, is to Australian currency, unless otherwise agreed in writing.
